FAQs

  • Is John Wayne Airport sometimes called the "Santa Ana" or "Orange County" airport?

    Yes.

    Many online travel and airline websites reference either SNA or Orange County for John Wayne Airport. The Airport is owned by the County of Orange, is located in the city of Santa Ana, and uses the International Air Transport Association (IATA) code "SNA." Originally the Orange County Airport, it was renamed the John Wayne Airport in 1979 after the late actor and Newport Beach resident.

    See our Overview page for more information.

  • How early should I be at the Airport before a flight?

    The Airport recommends passengers plan to arrive 1½ to 2 hours prior to the scheduled flight departure time to find parking, go through security screening and get to the gate on time.

  • Can I pick up or drop off passengers at the curb?

    Yes, but the white curb is for the immediate loading and unloading of passengers only. When picking up passengers, it is best to park in the Terminal Parking Structures. The rate is an economical $2 per hour, and dedicated two-hour parking spaces are available on the lower level of the A1, B2 and C structures. Greeters can then wait for their party either in the ticket counter area on the Departure (upper) Level or in the baggage claim area on the Arrival (lower) Level.

    When picking up passengers, you can also temporarily park and wait in the cell phone waiting lot located south of Parking Structure C near the corner of MacArthur Boulevard and Campus Drive. The cell phone waiting lot has 18 designated spaces where visitors can wait in their vehicles, free of charge, until they receive a call or text from their arriving passengers indicating they are ready for pick up.

  • Can I pick up (arriving) passengers from the Departure Level roadway?

    Yes, John Wayne Airport encourages this after 9:00 am when the Departure (upper) Level is less congested than the Arrival (lower) Level.

  • How do I get to John Wayne Airport?

    John Wayne Airport can be accessed by the San Diego (I-405) Freeway, the Costa Mesa (SR-55) Freeway, and the Corona Del Mar Freeway/San Joaquin Hills Transportation Corridor Toll Road (SR-73).

    Terminal Address:

    Thomas F. Riley Terminal
    18601 Airport Way
    Santa Ana, CA 92707

    More detailed directions and Orange County map 

  • Where can I park at John Wayne Airport?

    John Wayne Airport offers several parking options: Terminal Parking Structures (A1, A2, B2, C), curbside Valet Parking and Main Street (Off-Airport) Parking. All parking facilities are available for short- and long-term parking.

    Please note that Valet and Main Street parking are temporarily closed until further notice.

  • Is there someone available at the Airport to talk to for information and assistance?

    Airport Information Booths are located in the Baggage Claim areas (lower level) across from Baggage Carousels 2, 3 and 5. Customer Relations Assistants are available to answer Airport or tourism-related questions.

    A Customer Relations Assistant may be reached by dialing "0" from any White Courtesy Phone or by calling (949) 252-5200.

    Volunteer Ambassadors are trained customer service professionals who are available to assist Airport guests with friendly, knowledgeable service. Volunteer Ambassadors are easily identified by their red coats/vest and friendly smiles.

  • Is there a USO facility at John Wayne Airport?

    John Wayne Airport invites military service members to utilize the USO at the Airport. Located in Thomas F. Riley Terminal B, on the Arrival (lower) Level next to Baggage Carousel 4, the Bob Hope USO at John Wayne Airport features a stocked canteen, movies and video games, travel assistance and Wi-Fi at no cost to troops and eligible guests. Active and reserve members and their dependents are welcome, as well as military retirees on a space available basis.

    The USO Center is open Monday to Friday, from 8 a.m. to 5 p.m.

    View more information about the Bob Hope USO.

  • Where can I find up-to-date arrival and departure information?

    Arrival and departure information may be found on our website or by contacting an Customer Relations Assistant by dialing "0" from any White Courtesy Phone or by calling (949) 252-5200.

  • Does John Wayne Airport have any Trusted Traveler Programs, such as Global Entry or TSA Pre✓®?

    Global Entry

    John Wayne Airport, in partnership with U.S. Customs and Border Protection (CBP), offers Global Entry to pre-approved, low-risk travelers arriving into Orange County from international destinations for expedited CBP clearance.


    Please note that John Wayne Airport is not a Global Entry Enrollment Center.

    Visit the CBP Global Entry website for more information on the programs and local enrollment centers.

    TSA Pre✓®

    The Transportation Security Administration (TSA) Pre✓® program is also available to eligible passengers traveling domestically flying on participating airlines, as well as those who are members of CBP Trusted Traveler programs, including Global Entry, SENTRI and NEXUS.

    Visit the TSA Pre✓® website for more information on the programs.

  • Can I meet my party at the gate?

    Only ticketed passengers are allowed beyond the security checkpoints. However, John Wayne Airport now offers OC AirPASS, which allows guests without a boarding pass access to the secure areas of the Terminal from 6 a.m. to 7 p.m. To obtain a pass, check-in at Information Booth B in Terminal B (Lower Level, Baggage Claim) and present a valid government-issued ID. For more information, visit the OC AirPass page or call a Customer Relations Assistant at 949-252-5200.

  • Does John Wayne Airport offer Wi-Fi?

    John Wayne Airport is pleased to provide free Wi-Fi to passengers throughout the Thomas F. Riley Terminal concourses. Under available wireless networks, choose "JWAFREEWIFI."

  • Where do Uber, Lyft and Wingz pick up?

    Uber, Lyft and Wingz are allowed to pick up passengers on the top level of parking structures A2 and B2, and in the Terminal C parking structure on the upper level next to the ticketing area. See Terminal Map for details.

  • Does John Wayne Airport offer electric vehicle chargers?

    Yes. Electric vehicle (EV) owners can quickly identify where to park and charge their cars with reflective signage and parking space surface markings in all three parking structures at the Thomas F. Riley Terminal.

    Parking Structure EV Stations
    A1 (Level 1) 8
    A2 (Level 1) 9
    A2 (Level 2) 20
    B2 (Level 1) 8
    C (Level 1) 7
    Main Street 9

    EV charging stations in Parking Structures are Level I (110V). Main Street Parking EV stations are Level 2.

  • Are electrical power outlets available to charge electronic devices while waiting for a flight?

    There are many easily accessible electrical outlets and USB ports located throughout the Thomas F. Riley Terminal. Most are located along seatbacks or underneath seating. Work stations are also available throughout Terminal C gate areas.

  • Does John Wayne Airport have a Lost and Found department?

    If you lost an item at security screening or in a public area of the Airport, please contact Airport Police Services at (949) 252-5140 for help. Inquiries concerning items lost on an airplane or at the Gate should be directed to the airline

  • Does John Wayne Airport have a currency exchange service?

    Image
    Ticker board of currency exchange rates

    John Wayne Airport does not offer currency exchange services. The following services are located near the Airport:

    Bank of America *
    18622 MacArthur Blvd
    Irvine CA 92612
    (949) 260-5800

    City National Bank *
    Orange County Airport Branch
    18111 Von Karman Avenue, Suite 100, Irvine, CA 92612
    (949) 223-4007

    Wells Fargo - Orange County Airport
    4590 Macarthur Blvd, Suite 150
    Newport Beach, CA 92660
    (949) 250-3207

    * for bank customers only

  • Does John Wayne Airport have Animal Relief Areas?

    Yes, there are three Animal Relief Areas. Two are outside, on the Arrival (lower) Level outside of Terminal A near the entrance to Parking Structure A1 and outside of Terminal C near the entrance to Parking Structure C; and one is located on the secure side of the Terminal near Gates 12 and 13. Owners are asked to clean up after their animals, using the waste disposal bags and receptacle provided.

    Please be advised that - with the exception of service animals - uncaged animals are not allowed in the Terminal.

  • Does John Wayne Airport have a Nursing Mother’s Lounge?

    Mothers traveling through John Wayne Airport have access to a private Nursing Mother’s Lounge. Located post-security between Gates 11 and 12, the Lounge features comfortable seating, a sink with running water, electrical outlets, and adjustable lighting.

  • How far is John Wayne Airport from Disneyland?

    John Wayne Airport is located approximately 14 miles from Disneyland.