The Deputy Airport Director (DAD), Operations, is charged with the day-to-day oversight of Airport activities and Information Technology. Airport Operations is comprised of three units, Airside Operations, Landside Operations and Information Technology. Airport Operations conducts Airport inspections, addresses the needs of Airport tenants, airlines and travelers, oversees administration of general aviation aircraft, manages employee identification and badging process, manages parking facilities, and monitors ground transportation providers. As JWA’s Security Coordinator, Scott also oversees JWA Police Services and Airport Rescue and Fire Fighting services, and is primary point of contact to the Transportation Security Administration.
Mr. Hagen has served as Deputy Airport Director (DAD), Operations, since 2005. Prior to his appointment as DAD, Mr. Hagen served as Manager, Landside Operations for more than 6 years. He is a graduate of Embry-Riddle Aeronautical University with a Bachelor of Science degree in Aeronautics, and is licensed by the FAA as a Private Pilot and an Airframe & Power Plant mechanic.