The Deputy Airport Director (DAD), Public Affairs, is responsible for all aspects of government, media and community relations, customer relations and communications at John Wayne Airport. Public Affairs staff is charged with responding to media and public inquiries; serving as front-line customer service agents; coordinating Ambassador and Tour Guide volunteer programs; planning and organizing museum-quality exhibitions; disbursing information via the Airport website and Social Media; tracking local, state and federal legislation; enforcing the settlement agreement, educating the surrounding communities about access and noise issues and handling noise complaints. The Public Affairs division is comprised of four units, Access & Noise, Communications, Customer Relations and Public Relations.
Mr. Freed has been with John Wayne Airport for more than 30 years and has served as Deputy Airport Director (DAD), Public Affairs, since 2016. He began his career at the Airport in 1988, and prior to his appointment as DAD, he was Manager of Access and Noise for more than 14 years. Before joining the Airport he was Executive Assistant to former Orange County Supervisor Roger Stanton. He holds a Bachelor of Science degree from California Polytechnic State University, San Luis Obispo.