JWA Contacts

  • Airport Information / Customer Service: (949) 252-5200

    Please send your suggestions, comments or questions to info@ocair.com.

    Text Telephone (TTY) (949) 955-9153
    Lost and Found
    (For items lost on an airplane,
        please contact your airline - link to airlines)
    (949) 252-5140

    John Wayne Airport Terminal Address

    Thomas F. Riley Terminal
    18601 Airport Way
    Santa Ana, CA 92707

    Correspondence May Be Sent To:

    John Wayne Airport
    Eddie Martin Administration Building
    3160 Airway Avenue
    Costa Mesa, CA 92626

  • Access & Noise

    Visitors are encouraged to visit our Community Section for detailed information about the John Wayne Airport Access and Noise Program. Please contact the Access & Noise Office via email or at the number listed below for additional questions or information:

    Access & Noise Office (949) 252-5185 NoiseInfo@ocair.com

     

  • Access Control Office

    For Airport access/badging related information, please contact:

    ID Access Control Office (Badging) (949) 252-5250

     

  • ADA & Title VI Coordinator

  • Airport Operations

    Airport Operations (View Tarmac Delay Plan) (949) 252-5200

     

  • Business Development

    JWA offers a wide variety of Terminal Concessions including food, beverage, gift and specialty retail services. Periodically, the Airport enters into a Request for Proposal process known as an "RFP." The RFP is a competitive process by which interested parties submit proposals to provide the products and/or services being sought.

    JWA utilizes the County of Orange online bid management system, BidSync. All vendors wishing to do business with JWA are encouraged to register via this link: http://olb.ocgov.com/business.

    Once you are a registered vendor, please submit the Concession Interest Form by clicking here and you will begin to receive email notifications for solicitations issued by JWA and/or the County of Orange, for the commodities selected in your vendor profile. As a registered BidSync user, vendors also have access to download bid packages, post questions, receive addenda and respond to bids electronically. BidSync is utilized by all County of Orange agencies as well as other governmental entities. If you have issues registering or have any other questions, please call BidSync at (801) 765-9245 or contact them by email at support@bidsync.com.

    When you register, please use one of the following categories:

    (905-34) Concessions, Airport: Food - includes food and beverage
    (905-35) Concessions, Airport: Gift Shops, Specialties - includes retail, news
    (905-36) Concessions, Airport: Miscellaneous - includes anything not covered in the first two categories

     

    Not all County contracts are listed with BidSync; therefore, we ask that you also visit our website at http://www.ocair.com/businessandemployment/bids to view other business opportunities.

    JWA is committed to our Airport Concession Disadvantaged Business Enterprise (ACDBE) Program and strongly encourage you to visit and register at https://www.faa.gov/about/office_org/headquarters_offices/acr/bus_ent_program/.

    Should you have any questions, please feel free to call Business Development at (949) 252-5122 or send an email to JWAConcessions@ocair.com.

  • Media Relations

    Members of the media are encouraged to visit our virtual Newsroom for detailed information about John Wayne Airport. Please contact the Media Relations office at the number listed below for additional questions or information.

    Deanne Thompson (949) 252-5182