John Wayne Airport (JWA) requires a Ground Transportation Permit for commercial passenger pick-up from JWA. If you are interested in providing this service, please download the appropriate permit packet listed below and submit the completed packet to the JWA Landside Operations Office.
Owners and/or drivers of ground transportation companies without a proper permit are subject to citation by the Orange County Sheriff's Department if an unauthorized passenger pick-up is taking place.
- Charter Permit Packet (pdf) - for private limousine operators:
These companies must have a customer reservation prior to entering the Airport and charge their customers directly for rides.
- Courtesy Shuttle Permit Packet (pdf) - for hotels and other companies offering courtesy shuttles:
These companies do not require reservations and do not charge customers directly for rides.
- Door-To-Door Permit Packet - for non-reservation shuttle operators: These companies do not require reservations and charge customers directly for rides.
Due to a moratorium, JWA is not accepting new permit packages for Door-To-Door services at this time.
Please submit the following to the JWA Landside Operations Office when changes to your account are needed:
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LANDSIDE OPERATIONS OFFICE HOURS
Monday through Thursday: 7:30 am - 12 pm, 1 pm - 4:30 pm
Closed on County Holidays
Please contact JWA Landside Administration at (949) 252-5116, if you have any questions, comments, or concerns.