Ground Transportation

John Wayne Airport (JWA) requires a Ground Transportation Permit for commercial passenger pick-up from JWA. If you are interested in providing this service, please download the appropriate permit packet listed below and submit the completed packet to the JWA Landside Operations Office.

Owners and/or drivers of ground transportation companies without a proper permit are subject to citation by the Orange County Sheriff's Department if an unauthorized passenger pick-up is taking place.


Please submit all documents electronically to
Note: The last page of the Permit Application Packet, the Workers' Comp Waiver, and the Security Deposit payment must be submitted via US Mail or Hand Deliver to:

John Wayne Airport/Landside
18601 Airport Way, Suite 116
Santa Ana, CA 92707
Attention: Kathy Davis

  • Charter Permit Packet (pdf) - for private limousine operators:
    These companies must have a customer reservation prior to entering the Airport and charge their customers directly for rides.
  • Courtesy Shuttle Permit Packet (pdf) - for hotels and other companies offering courtesy shuttles:
    These companies do not require reservations and do not charge customers directly for rides.
  • Door-To-Door Permit Packet - for non-reservation shuttle operators: These companies do not require reservations and charge customers directly for rides.
    Due to a moratorium, JWA is not accepting new permit packages for Door-To-Door services at this time.


Please open and read the link below to better understand the rules and regulations at John Wayne Airport. The Ground Transportation rules and regulations are listed under section 12:


Please submit the following electronically to when changes to your account are needed:


All forms and permit packets on this page are best viewed with Adobe Reader 7 or higher. If you have an earlier version or if you are having difficulty opening, saving, and/or printing the above, please download the newest FREE version today by clicking on the link below.

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Monday through Thursday:
7:30 am - 11:00 am and 12:00 pm - 4:30 pm

Closed on Fridays and all County Holidays


Please contact JWA Landside Administration by email at or by phone (949) 252-5116, with any questions, comments, or concerns you may have.