Passenger Pick-Up

Know Before You Go

Before leaving for the airport to pick up your party, make sure you know the following information:

Park and wait in the Cell Phone Waiting Lot or Terminal

When picking up passengers, you can temporarily park and wait in the cell phone waiting lot located south of Parking Structure C near the corner of MacArthur Boulevard and Campus Drive, or in one of the terminal parking structures. Parking in the cell phone waiting lot is free, but spaces are limited. The terminal parking structure rate is an economical $2 per hour, and dedicated two-hour parking spaces are available on the lower level of Parking Structures A1, B2 and C near the entrance to the Terminal. You can then wait for your party in the terminal. Please note that at this time, terminal parking can be entered from the Departure (upper) Level only.

Designated Meeting Place

Arrange to meet your party at one of the color-coded and numbered columns along the Arrival (lower) roadway once they have landed .

Color-coded and numbered columns along the Arrival (lower) roadway

If parking in the terminal parking structures, you can wait for your party before security either in the ticket counter area on the Departure (upper) Level or in the Baggage Claim area on the Arrival (lower) Level. International passengers from Mexico will arrive in the Terminal C baggage claim area. Only ticketed passengers are allowed beyond security checkpoints.

Another popular meeting place for incoming passengers is the John Wayne Statue, adjacent to the car rental counters between Terminal A and B. Read here about the Duke: John Wayne Statue.

View: terminal map | parking map

Briefly stop at the white curb

Vehicles may briefly stop at the white curb for dropping off and picking up passengers — be careful not to stop at a red curb or other restricted areas as citations will be issued. During peak hours the Arrival (lower) Level roadway can get very congested. Allowing enough time and parking your car will help make your experience less stressful. Curbside parking is not allowed.

Do not leave your vehicle unattended at the curbside!

Call ahead for parking status

For more information on parking options or to get a parking status, call (949) 252-5200 - dial “0” after the initial recording to speak to a Customer Relations Assistant.