SAFETY & SECURITY
The safety and security of passengers, employees, and tenants is John Wayne Airport’s highest priority. We are dedicated to keeping our facilities in excellent condition and providing ongoing training to our already highly-qualified staff.
- We conducted an FAA-required full-scale triennial emergency drill – a key component of the Airport’s emergency preparedness program. The drill was a collaborative effort between John Wayne Airport personnel, Orange County Fire Authority, Orange County Sheriff’s Department, Orange County Health Care Agency, nine local city fire departments, and volunteers from 11 local Community Emergency Response Teams (CERT).
- JWA employees, law enforcement, and fire safety partners train separately and together throughout the year to ensure they are prepared to respond quickly and efficiently to a variety of possible scenarios.
- The Airport has installed Automated External Defibrillators (AEDs) throughout the Riley Terminal complex and administration offices. To support fast response to medical emergencies, Airport Police can transport AEDs to the scene via T3s and Segway’s.
CONVENIENCE & COMFORT
John Wayne Airport received high marks in its bi-annual passenger survey, with nearly 95% of participants agreeing that “JWA provides excellent travel services and is a great asset to Orange County.” We are pleased to be Orange County’s travel hub of choice by providing our passengers with a safe, enjoyable, and convenient travel experience.
- We introduced a new state-of-the-art system that automates passenger processing for airlines and passengers, making check-in and boarding quicker and easier.
- We debuted more than 20 new concessions, with new eateries ranging from "grab and go" to fast casual and fine dining, along with a variety of convenient news and gift shops, pre- and post-security.
- In the fall of 2011, JWA entered the world of social media with a Facebook page and Twitter stream allowing us to communicate even better with visitors and the traveling public.
JWA is committed to operating in a fiscally prudent and conservative manner. The on-schedule opening of Terminal C reflects the success with which the Airport has implemented this objective.
- A careful and structured approach to managing revenue and expenditures over the last decade allowed JWA to self-fund approximately 30% of total Airport Improvement Program costs – a significantly higher percentage than is typical in most airport construction. As a result, the Airport was able to reduce its borrowing costs, bringing financial benefit to both terminal tenants and the flying public.
- The Airport worked with ratings agencies to review financial health metrics such as liquidity, debt, and management experience. All three ratings agencies confirmed John Wayne Airport's ratings of AA- (Standard and Poor's), Aa3 (Moody's) and AA- (Fitch) with a stable outlook.
- To bring the new Parking Access and Revenue Control System (PARCS) online, the Airport established relationships with credit card processors and banks. The new system offers customers the convenience of being able to pay their parking fee with the swipe of a credit card at an automated checkout center.
The centerpiece of the Airport Improvement Program was the construction of Terminal C, a 282,000 square foot multi-level building, including six new commercial passenger gates, five security screening checkpoints, food/beverage and news/gift concessions, three baggage carousels, and a Common Use Passenger Processing System (CUPPS). Terminal C was one of several multi-year programs and projects completed in 2011 that were designed to enhance passenger convenience and safety, and enable the Airport to operate with greater efficiency.
- We officially opened Parking Structure C to the public on November 7, 2011. The new five-level, 725,000-square-foot state-of-the-art parking structure provides more than 2,000 new spaces.
- The Central Utility Plant (CUP) was brought online to allow the Airport to generate approximately 95% of its own power – reducing both operating costs and our environmental impact. The environmental benefits of this project were recognized by the Southern California Gas Co. who awarded the Airport $100,000 to support the CUP's construction.
- A new Parking Access and Revenue Control System (PARCS) was installed that makes finding a parking space at JWA easier than ever by providing passengers with real-time data about how many parking spaces are available in each parking structure.
COMMERCIAL & GENERAL AVIATION
While much of our focus in 2011 was on the construction of new parking and terminal facilities, new air service announcements brought welcome changes to the Airport as well. As we begin to see growth in the overall economy, JWA looks forward to introducing new airline partners and service to new destinations.
- In the spring, non-stop service was launched by WestJet to Vancouver, British Columbia and Calgary, Alberta, Canada.
- The Board of Supervisors authorized John Wayne Airport's first ever incentive program for non-stop service from JWA to Mexico. The result was Southwest Airlines' announcement that its wholly-owned subsidiary, AirTran, would begin service to Cabo San Lucas and Mexico City in June 2012.
- United Airlines began seasonal service to Mammoth, one of California's most popular ski resorts.
- The completion of Terminal C and the opening of the new Remain-Over-Night aircraft parking area allowed the nighttime closure of Runway 19L/1R, implemented in 2007, to be lifted. This runway is used only by private aircraft and John Wayne Airport appreciates the support and patience from our general aviation community during this lengthy closure.
Please download a copy of financials only in pdf format
John Wayne Airport Financials